• 1. London, UK
  • 2. New York, NY
  • 3. Sydney, Australia
  • 4. Melbourne, Australia
  • 5. San Francisco, CA
  • 6. Chicago, IL
  • 7. Toronto, Canada
  • 8. Moscow, Russia
  • 9. Houston, TX
  • 10. Amsterdam, Netherlands
Bharat Suneja

Bizarre RSS Feed issue with FeedBurner?

The site's having some issues with the Feedburner RSS feed— it's stuck in a time warp and refuses to move on from the post dated June 15th, 2008 (the one titled What is an Azalia controller?).
Every day it moves forward by one day, so we're at June 17 in Firefox today. You may or may not run into it. To see it for yourself, try visiting the RSS feed URL in Firefox and in Internet Explorer. IE shows the updated feed.

If you're using FireFox, please use the atom feed meanwhile.

Recent Posts

Tuesday, August 19, 2008

Exchange Server 2007 is now supported on Hyper-V and other (read "Non-Microsoft") hypervisors validated under the Microsoft Server Vitualization Validation Program. Vendors participating in the program: Citrix, Cisco Systems, Novell, Sun Micrososystems, and Virtual Iron Software.

The new support policy for Exchange in virtualized environments: Microsoft Support Policies and Recommendations for Exchange Servers in Hardware Virtualization Environments.

  • What's supported: Exchange Server 2007 SP1 running on Windows Server 2008
  • Supported Exchange 2007 Server Roles: All except Unified Messaging
  • What Hypervisor: Microsoft Hyper-V, or any hypervisor validated by MSVVP
  • Not supported: Differencing disks and expandable virtual disks
  • Not supported: Taking VM snapshots (these aren't application-aware)
  • Not supported: Combining Exchange's clustering features (SCC and CCR) with availability features from the virtualization layer, such as Hyper-V's quick migration.

A change has also been made to licensing policies allowing transfer of licenses for server applications (such as Exchange and SQL Server) between servers as frequently as required. This was earlier restricted to 90 days. This facilitates virtualization, where VMs running these server applications can be easily transferred from one server to another. More about the change in licensing policy in the Volume Licensing Brief titled Application Server License Mobility (Word DOC).

More details about the announcement in the Exchange team blog post: Microsoft Virtualization and Licensing Announcements

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Friday, July 04, 2008

 

Released: RDP Client for Mac 2

Posted by Bharat Suneja at 5:05 PM
If you're a Mac user, connecting to Windows servers and desktops just got a lot better. The much anticipated RDP Client for Mac 2 has been released.

The RDP Client for Mac 2 is available in 8 languages (including English). Download it here.

New features include multi-session support, new Network Level Authentication (NLA) that completes authentication before establishing an RDP session, a more Mac-like UI, wide-screen resolutions, automatic reconnects, and printing support (ability to print documents from a RDP session to the locally attached printer on your Mac).

This comes close on the heels of Microsoft Messenger for Mac 7 (M3?), released in late April. It's compatible with Office Communications Server 2007, and includes Bonjour support— go to the Office for Mac team blog to find out more.

While we're still on the subject, have you looked at Office 2008 for Mac? If you're already using it, let me know what you think!

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Thursday, July 03, 2008

 

Released: ISA 2006 Service Pack 1

Posted by Bharat Suneja at 4:25 PM
ISA Server 2006 SP1 has been released. SP1 brings some new features, and improvements such as support for SAN certificates. Download SP1.

New features:
  • Configuration Change Tracking: Registers all configuration changes applied to ISA Server to help you assess issues that may occur as a result of these changes.
  • Test Button: Tests the consistency of a Web publishing rule between the published server and ISA Server.
  • Traffic Simulator:Simulates network traffic in accordance with specified request parameters, such as an internal user and the Web server, providing information about firewall policy rules evaluated for the request.
  • Diagnostic Logging Viewer: Now integrated as a tab into the ISA Server Management console, this feature displays detailed events on packet progress and provides information about handling and rule matching.


Improvements for existing features:
  • Support for integrated NLB mode in all three modes, including unicast, multicast, and multicast with Internet Group Management Protocol (IGMP). Previously, ISA Server integrated NLB-supported unicast mode only.
  • Support for use of server certificates containing multiple Subject Alternative Name (SAN) entries. Previously, ISA Server was able to use either only either the subject name (common name) of a server certificate, or the first entry in the SAN list.
  • Support for KCD cross-domain authentication. Credentials from users located in a different domain than the ISA Server, but in the same Forest, can now be delegated to an internal published Web site by using KCD .
  • Support for client certificate authentication in a workgroup deployment. This removes the requirement to map each client certificate to an Active Directory® directory user account when forms-based authentication is used as the primary authentication method and client certificates are used as the secondary method.



SP1 fixes the following issues:
  • 894679 Users who do not have the appropriate permissions can receive restricted content from ISA Server 2004
  • 920913 Error message in response to some HTTP requests on client computers that are running ISA Server 2004 as a proxy server: "400 Bad Request"
  • 921944 A client computer takes longer than expected to connect to a Web site through an ISA Server 2004 Web proxy server
  • 922851 You receive a blank page when your Web browser submits a POST request to an ASP Web site over an ISA Server 2004 access rule that requires client authentication
  • 922899 An ISA Server 2004 Web chaining rule may not redirect requests to the specified port
  • 923318 Error message in SecureNAT clients after you configure a Web chaining rule to forward HTTP as HTTPS in ISA Server 2004: "The target principal name is incorrect"
  • 923322 A large file download fails when an ISA Server 2004 SOCKS client computer uses passive mode FTP
  • 923765 The Microsoft Firewall service stops responding to client computer requests and Event IDs 7034, 14057, and 1000 are logged after you publish an OWA server in ISA Server 2004
  • 923766 A client computer may not be authenticated by ISA Server 2004 when you use integrated Windows authentication
  • 924405 Client computers cannot download attachments when you use ISA Server 2004 or ISA Server 2006 forms-based authentication and run a third-party OWA add-in program to manage attachments
  • 925288 One or more published sites may stop being available if you create more than 300 Web site publishing rules in ISA Server 2006 Enterprise Edition
  • 928273 Users may receive slow responses when you enable the Cache Array Routing Protocol in ISA Server 2004, Enterprise Edition
  • 929818 You receive an error message when you try to install or to run Windows Vista: "The Software Licensing Service reported that the license is invalid"
  • 930415 You cannot apply an OWA Web publishing rule that redirects users who connect to the root of the OWA Web site to an internal folder by using ISA Server 2006
  • 933523 When an Internet Security and Acceleration Server 2004 client performs an action that uses the HTTP POST method, the action may be performed multiple times
  • 934022 An ISA Server 2004 downstream server does not reuse the TCP connections to a third-party upstream server
  • 935767 The authentication delegation in the existing Web publishing rules does not work after you upgrade ISA Server 2004 Enterprise Edition to ISA Server 2006 Enterprise Edition
  • 938465 Error message when you try to access Web sites through a downstream server after you enable hotfix 927265 on an upstream server that is running ISA Server 2004: "502 Proxy Error"
  • 938550 An update enables multicast operations for ISA Server integrated NLB
  • 940659 Error message when you try to visit a Web site that is published in ISA Server 2004: "HTTP error 500: network name no longer exists"
  • 940708 The "401 Authentication Required" response that is sent by a Web site is dropped when you use ISA Server 2004 as a Web proxy
  • 941162 In ISA Server 2006, you cannot set a session time-out for private computers in a Web listener that has the RSA SecurID authentication method configured
  • 941296 An ISA Server 2006 computer may stop responding under a heavy load
  • 941634 After an ISA Server 2006 application filter establishes an HTTP connection, the connection closes before it can be used, and a "0x80004001 (E_NOTIMPL)" status code is logged
  • 941870 Only 1,000 PPTP ports and 1,000 L2TP ports are open in Routing and Remote Access if the maximum number of VPN clients is set to more than 1,000 in ISA Server 2006
  • 942313 Web pages do not appear as expected when you publish a Web site by using a publishing rule in Internet Security and Acceleration (ISA) Server 2006
  • 942637 A user cannot access a Web site that is published in ISA Server 2006 by using Kerberos constrained delegation if the user is not in the same domain as the ISA Server computer
  • 942638 POST requests that do not have a POST body may be sent to a Web server that is published in ISA Server 2006
  • 943200 The Microsoft Firewall service stops unexpectedly on a computer that is running ISA Server 2004
  • 943212 You cannot filter the RPC traffic based on universally unique identifiers (UUID) by using an access rule in ISA Server 2006
  • 943214 When you publish a back-end ISA Server 2006 computer on a front-end ISA Server 2006 computer that faces the Internet, you cannot enable forms-based authentication on both computers
  • 944699 The Microsoft Firewall service stops unexpectedly if a Web filter is used on a computer that is running ISA Server 2006
  • 944764 Requests that have large request bodies may fail when you publish a Web site in ISA Server 2006
  • 944824 Stop error message on a computer that has ISA Server 2006 installed: You receive a "Stop 0x0000007f"
  • 945224 ISA Server 2006 may forward requests to an incorrect Web server when a client computer accesses Web sites that have different public names in the same session
  • 945524 Some Web servers that are published in ISA Server 2006 by using the Web Publishing Load Balancing feature may be incorrectly detected as unavailable at random times
  • 945814 Error message when you try to change the password of a user account even if you configure ISA Server 2006 to allow users to change their passwords
  • 945882 HTTP SEARCH requests that do not have a SEARCH body may be sent to a Web server that is published in ISA Server 2006
  • 947254 A computer that is running ISA Server 2006 may randomly stop routing packets from certain VPN clients or from certain VPN site-to-site networks
  • 947255 Packets from the branch office may not reach the destination servers in the central office over a site-to-site VPN connection that you create through ISA Server 2006
  • 947521 When HTTP compression is enabled in Web publishing rules in ISA Server 2006, the compression filter may be unable to handle HTTP responses
  • 948711 A report may not display HTTPS traffic in ISA Server 2006
  • 949628 The Microsoft Firewall service crashes randomly when you use ISA Server 2006 to publish a Web server by enabling forms-based authentication
  • 950139 The Microsoft Firewall service in ISA Server 2006 stops responding to client requests after you publish a Web server by using NTLM authentication delegation
  • 951508 When you use ISA Server 2006 to publish a Web server, and authentication delegation is enabled, some Web content may not be displayed correctly when a user accesses the published Web server
  • 951509 Users cannot access a Web site that is published in ISA Server 2006 if the Web site accepts only the SPNEGO authentication package
  • 950150 Error message when you open a .gz file that you downloaded through an ISA Server 2004 Web proxy server: "Invalid archive directory"
  • 952675 You cannot log on to a local intranet site that you publish by using ISA Server 2006 when there are multiple user accounts that have the same account name in different domains

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Monday, June 30, 2008

 

Save XP, Rick Mercer Style

Posted by Bharat Suneja at 8:00 AM
It's June 30th! I had the date marked because of two reasons. The first one has to do with Windows XP, and if you haven't heard enough already, CBC's Rick Mercer has his own view of how to save Windows XP. Caution: May not be entirely work-safe for some.



The second reason's coming up in a post after the break, and it has absolutely nothing to do with Windows XP or Windows Vista!

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Friday, June 27, 2008

 

Released: Windows Server 2008 Hyper-V

Posted by Bharat Suneja at 3:13 PM
While I was away yesterday, Windows Server 2008 Hyper-V made its public debut (RTMed in Microsoftese). I know what you're thinking: Let the Microsoft PR storm begin, VMWare has a better virtualization product, and other unbloggable thoughts... :).

I've been using Hyper-V for a few months now, and all I can say is— it's been a great experience way before RTM, and I am impressed! Of all things Hyper-V that impress me, I'm blown away by the performance - it flies! This, on a desktop class machine (one that meets the CPU and other requirements, of course, but poorly-configured to be used as a server/Hyper-V box that's running quite a few virtual machines).

Next, the simplicity and ease-of-use. As InfoWorld's Randall C. Kennedy puts it:
As with most Server 2008 "roles," enabling Hyper-V was a simple matter of ticking a check box in Server Manager and picking a NIC for use by the virtual network manager.
Read more of Randall's review in Test Center review: Microsoft's Hyper-V does the trick.

Scott has a post with plenty of links to Hyper-V resources and blog posts— Hyper-V has RTM'd and is Available!

As Scott mentions in the post, Microsoft will have a support statement about Exchange Server and virtualization 60 days from Hyper-V RTM. This was announced at TechEd IT Pro in Orlando little over 2 weeks ago.

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Monday, June 23, 2008

 

Released: Transporter Suite v08.02.0053

Posted by Bharat Suneja at 7:44 AM
An updated version of the Transporter Suite— a set of tools for interoperability and migration from Lotus Domino and generic POP/IMAP servers to Exchange Server 2007, has been released.

Download Transporter Suite v08.02.0053 from here.
Updated release notes are here.

If you're getting started on an interop or migration project, take a look at Resources for Interoperability and Migration from Lotus Domino.

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Thursday, June 19, 2008

Microsoft recently started allowing community content (annotations/links) in Exchange documentation on TechNet. Initially available for Exchange 2003 documentation, this feature was recently expanded to Exchange 2007 documentation as well.

At the bottom of each page in Exchange documentation (on TechNet) you'll see the links to add community content.

Screenshot: Links to add community content in Exchange documentation pages on TechNet
Figure 1: Links to add community content in Exchange documentation pages on TechNet

This is a great way to share your Exchange expertise and add more value to Exchange documentation - you can add your code snippets, undocumented scenarios, tips & tricks, links to relevant content on web sites/blogs— yes, links to your blog posts too!

The wiki-zation of Exchange documentation has begun!

For an example of what this looks like, check out the Messaging Records Management (MRM) docs:
1) How to Create Managed Content Settings
2) How to Apply a Managed Folder Mailbox Policy to User Mailboxes

Registration required. Here's the code of conduct, and answers to some frequently asked questions are in this faq.

What it's not...
This is not a place to post product feedback or new feature requests. You can provide new feature requests by email to exwish at microsoft. It's also not a place to post requests for help with any issues— that's better handled in Exchange newsgroups and TechNet Forums, where you can get assistance from expert IT Pros, including MVPs, and Microsoft folks.

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Monday, June 09, 2008

Scott Schnoll is presenting two sessions at TechEd this week:
1. Microsoft Exchange Server 2007 SP1: Tips & Tricks:
When: Wednesday, June 11 2:45 PM - 4:00 PM
Where: N220 D
What: This session provides an overview of how to gather diagnostic and troubleshooting information for Exchange Server 2007 focused on performance, connectivity, and services, as well as details about the best tools to use for quickly resolving issues.

2. Advanced Troubleshooting Strategies for Exchange Server 2007
When: Friday, June 13 1:00 PM - 2:15 PM
Where: S230E
What: This session provides an overview of how to gather diagnostic and troubleshooting information for Exchange Server 2007, as well as details about the best tools to use for quickly resolving issues.

Scott also promises a major Exchange announcement during his first session on Monday! More in Scott's blog: Microsoft TechEd IT Pro 2008

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Friday, March 28, 2008

 

Mac, meet PC: PC, the Mac's already hacked!

Posted by Bharat Suneja at 7:56 AM
The Event: CanSecWest's PWN 2 OWN contest, Vancouver, Canada
The Contenders: Mac OS X Leopard, Microsoft's Windows Vista, and Linux.
The Challenge: Compromise the OS
The Prize: $10,000 + laptop
The Winner: Charlie Miller

Apparently, the OS that's safer by design is the first to get compromised, after the rules were relaxed a little bit. 2 minutes is all it took, according to a report in InfoWorld (yes, still one of my favorite tech news sources). Excerpt:
Contest rules state that Miller could only take advantage of software that was pre-installed on the Mac, so the flaw he exploited must have been accessible, or possibly inside, Apple's Safari browser.
And:
Shane Macaulay, who was Dai Zovi's co-winner last year, spent much of Thursday trying to hack into the Fujitsu Vista laptop, at one point rushing back to his Vancouver area home to retrieve a file that he thought might help him hack into the system.

But it was all in vain.
More in Gone in 2 minutes: Mac gets hacked first in contest on InfoWorld.com.

This comes little over a week after Apple released what is labeled a massive patch, a monster patch, a mega-update, or a mega-monster security update by the media (Yes, that makes me feel like Jon Stewart now). The patch contains 90 fixes according to these reports.

Last year's contest winner, Dino Dai Zovi, exploited a vulnerability in Apple's QuickTime to take home the prize.

Gloat not, Windows Vista and Linux. You are expected to be hacked by today— and when that happens, it will be further proof that vulnerabilities exist in all systems. That's the nature of software. When it comes to millions of lines of code, "bug-free" and "vulnerability-free" software is a myth. What really matters is how easily these can be exploited, how quickly the vendor responds and releases patches to fix vulnerabilities.

As far as Windows Vista is concerned, it has an enviable track record so far.

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Thursday, March 20, 2008

Note to readers: I haven't had to keep a post on hold for as long as I"ve kept this one, contemplating whether I should post it or not. After much thought, I've decided to post this, because it is important to know the facts about downgrade rights, and to clarify my position on this debate.

InfoWorld responded to my previous post (read InfoWorld's campaign to "Save Windows XP").

In a blog post titled Exchangepedia Blog Author calls "Save XP Campaign" Childish!, InfoWorld columnist J. Peter Bruzzese writes:
However, in the overall scheme of things will it budge the folks at Redmond to reconsider its plans? Not if Bharat Suneja, an MVP for Exchange and tech guru who publishes the popular Exchangepedia Blog site has anything to say about it. He has done his own research on the matter and his opinion should be heard!
Thanks for the kind words Peter - much appreciated.

To put it on record, I am not for or against Microsoft extending the deadline for Windows XP OEM and retail sales. I called Peter the saner voice (of InfoWorld) - he gets the gist of what I wanted to convey in the post:
The point Bharat is trying to make: Windows XP is an operating system that has lived past its prime, and Microsoft isn't about to pull the plug on it any time soon. (Users can move to Vista on their own timeline).
In my post, I pointed out Microsoft's Product Lifecycle Policy for Windows XP, including the facts that Windows XP mainstream support won't end till April 2009, extended support will be available till April 2014, and Volume License customers can use their downgrade rights if Windows XP licenses are no longer available from retail or OEM channels. (As it turns out, downgrade rights are not restricted to Volume License customers.)

In fact, Microsoft will soon release a new service pack— Service Pack 3, for Windows XP. You can download Release Candidate 2 of the service pack here.
InfoWorld Editor Galen Gruman comments
InfoWorld Editor Galen Gruman left a comment on the post here. What she has to say (relevant portions highlighted and bolded for emphasis):
For the record, as the InfoWorld editor who's responsible for the "Save XP" story and related content, there's one big error in this well-reasoned post: XP will not be generally available after June 30 if you are *adding* computers or people. We never said this was an issue of support. It is true that if you have a site license to Vista, you have downgrade rights to XP. But most small businesses and no individual buyers have these rights. They cannot get XP after June 30. And unless they bought new of two specific types of Vista -- the full, not OEM, versions of Vista Business and Vista Ultimate -- they do not have downgrade rights. GIven that practically everyone who buys a computer has just an OEM copy of Windows, they do not in fact have downgrade rights to XP and cannot add new XP licenses to their mix of XP systems. This forces them to have a mix of XP and Vista, whether or not they are ready for Vista. It was this concern that we heard repeatedly in the last year and led to this story. And why we advocated that XP be available for sale indefinitely -- meaning not forever but until the market as a whole is much more ready to move.
Thanks for commenting Galen. Having read your follow-up article "The "Save XP" manifesto: Time to get past the distractions", I agree with some of the arguments presented (and greatly disagree with others), and the underlying reasons for the "Save XP" campaign. However, your basic premise that setting a date for end of availability of OEM and retail licenses for Windows XP is like Microsoft giving users an eviction notice is simply not true!

I understand that the main issue Galen has is not about existing Windows XP users or computers, but about availability of Windows XP for new computers or users. Carrying the analogy further, that's more like Microsoft saying we aren't accepting new lease applications for this old, run-down apartment that is scheduled to be torn down. You can, however, lease a unit in this brand new complex we built across the street.... It is far from an eviction notice for existing tenants.

The facts about downgrade rights
As far as the downgrade rights Galen referred to (highlighted) in the above comment and in her follow-up article are concerned— she deserves the benefit of the doubt. There's clearly some misunderstanding on her part, and it probably isn't her fault. (Update: Based on our email exchange, I know she has tried to get a definitive answer to this.) Navigating Microsoft's web of licensing options and agreements can be be challenging, even for MVPs. However, to be fair to Microsoft, I was able to get the answer by searching the web, and a single follow-up call to Microsoft Pre-Sales and Licensing. The response was clear and unambiguous.

Downgrade rights are not limited to large enterprises. This Microsoft Volume Licensing Brief [download] (dated January 2007) titled Microsoft Select License, Open License, Original Equipment Manufacturer (OEM) License, and Full Packaged Product (FPP) License Downgrade Rights says:
Can I downgrade my OEM version of Windows Vista Business to Windows XP Professional?
Yes. OEM downgrade rights for desktop PC operating systems apply to Windows Vista Business and Windows Vista Ultimate as stated in the License Terms. Please note, OEM downgrade versions of Windows Vista Business and Windows Vista Ultimate are limited to Windows XP Professional (including Windows XP Tablet PC Edition and Windows XP x64 Edition). End users can use the following media for their downgrade: Volume Licensing media (provided the end user has a Volume Licensing agreement), retail (FPP), or system builder hologram CD (provided the software is acquired in accordance with the Microsoft OEM System Builder License). Use of the downgraded operating system is governed by the Windows Vista Business License Terms, and the end user cannot use both the downgrade operating system and Windows Vista Business. There are no downgrade rights granted for Windows Vista Home Basic or Windows Vista Home Premium.
Translation: If you buy a computer and it ships with Windows Vista Business or Ultimate preinstalled by the manufacturer, also known as an OEM license, you can downgrade to Windows XP Professional. You do not need a Volume License of any kind to do that - end users, small businesses with or without an Open License, and larger businesses - again, with or without a Select or Enterprise License, can downgrade to Windows XP Professional, and use it for as long as they wish.

Microsoft confirms
A quick call to Microsoft Sales/Licensing confirmed that. You are welcome to do so yourself, by calling 800.426.9400. Select option 5, then option 3. In a follow-up call, Microsoft also explicitly and unambiguosly stated that users can use the OEM media (CD) or the one that came with a prior purchase of a FPP (retail) version to downgrade. Organizations with a volume license can also use their volume license media to downgrade. "The media is not important here, the license is", added the Microsoft rep.

If you're having trouble finding your Windows XP CD or need to order a replacement copy, you can do so by calling 800.360.7561 if you bought the retail (FPP) version. The cost is $23, or $29 with taxes and shipping. Volume License customers can order CDs by calling Volume License Fulfillment at 800.248.0655. When asked how long the replacement CDs will be available, and whether these will still be available after Windows XP is no longer sold, the rep responded: "They will be available for quite a while. No plans for discontinuing that yet."

Though well-intentioned, some of the arguments presented by Galen are not as valid. Once again, I am neither for or against Microsoft continuing to sell Windows XP, nor profess that users move to Vista whether they're ready or not. However, the implication that Microsoft is forcing users to move to Windows Vista, and terms like eviction notice used in such articles, do not present the issues in the right perspective.

Given the facts about Microsoft's product lifecycle, support policies and downgrade rights, is Microsoft's stance wrong here? Or does InfoWorld's Save XP campaign amount to unfairly criticizing Microsoft, as InfoWorld's own columnist J. Peter Bruzzese states in "Save XP? Why bother?"?


PS: Tom Sullivan's response, and comment about MVPs

I was equally annoyed and amused by InfoWorld Editor Tom Sullivan's response in "On the necessity of InfoWorld's 'Save XP' campaign". Tom says:
As Peter Bruzzese points out, the author of Exchangeapedia, Bharat Suneja, suggests that the campaign won't inspire Microsoft to change its plans and keep Windows XP alive beyond June 30.

Suneja, it's worth explaining, is a Microsoft MVP. A rare breed, indeed, these disciples are devout enough that, while attending an MVP Summit back in 2001, a pair of them even got married in Redmond, Wash. and read vows from their Pocket PCs.

That said, Bruzzese writes that Suneja "has done his own research on the matter and his opinion should be heard." I agree, and particularly when he explains that mainstream support will end on April 14th, 2009, and extended support will be available for five years from that date, till April 8th, 2014, both points IT shops should research. Suneja writes, in his post, "Windows XP doesn't seem like a product that's being retired prematurely."

That, obviously, is a matter of some debate. Contrarians can easily point to the reality that Vista sales are not exactly going like gangbusters.
Tom, All I can say is, I wish you had read my original post before commenting. Perhaps that's just one of those good old journalistic niceties that we simply don't have time for any more. :)

If you did read my original post, please accept my apologies.

MVPs are also some of Microsoft's sharpest critics. An excerpt from the article in Computerworld:
Paul DeGroot, an analyst at Directions on Microsoft, a research firm in Kirkland, Wash., agreed that MVPs are both "in Microsoft's camp" and its "best critics" at the same time.

"They criticize from a position of deep knowledge about the products and how customers use them," DeGroot said. "So when they say something, they know what they're talking about, and they're not inclined to take cheap shots. They'd rather fix things than lay blame."
MVP or not, my opinion and criticism of InfoWorld in this matter wouldn't have changed. It is sad to note that what is otherwise a well-regarded tech journal is increasingly sounding like the MAD magazine of tech journalism on this topic.

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Thursday, March 06, 2008

Finally, Apple announces Exchange ActiveSync Support.

Phil Schiller, Apple's Senior VP of Marketing, announced minutes ago what many have suspected all along - Apple chose to go with Microsoft by licensing EAS. Schiller demonstrated EAS on the iPhone, including the ability to remotely wipe an iPhone.

Without taking names, Phil also criticized the BlackBerry approach of routing mail through its datacenter, and the accompanying risks and reliability issues. Devices compatible with EAS, including devices running Microsoft's Windows Mobile OS, can synchronize email, calendar, and contacts directly with an Exchange Server.

Terry Myerson, Microsoft's corporate VP for Exchange, met Schiller daily for 2 weeks to make the agreement possible. Says Myerson, "When it comes to mobile phones, Windows Mobile still delivers the premier mobile e-mail experience for Microsoft Exchange Server, by delivering the Outlook experience on a mobile phone and with the most complete support for Exchange’s many enterprise device management policies. But, we also partner with many mobile device makers – including Apple – and believe that by making Exchange an open platform, our customers and partners, ultimately, will be the beneficiaries."

Update:
- The new iPhone 2 firmware with ActiveSync support will be released in June.
- Apple is accepting applications for its iPhone Enterprise Beta Program

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Thursday, February 28, 2008

 

InfoWorld's campaign to "Save Windows XP"

Posted by Bharat Suneja at 3:00 PM
I've been an avid reader of InfoWorld for as long as I can remember. It is one of the finest trade publications out there. In case you've missed it, they've been running an online campaign to "save Windows XP". A few weeks ago, they announced that 75,000 XP users had signed up for it (Read "75,000 demand Microsoft keep Windows XP going"). If you look at the numbers, it's a tiny fraction of the overall number of Windows XP users.
Update: The last update from InfoWorld is dated Feb. 28th- the number reported is 97,280.

InfoWorld says its readers want Microsoft to keep selling and supporting Windows XP indefinitely. Given that Windows XP was released back in 2001 - almost 7 years ago, is Microsoft wrong in ending support for a product that has certainly lived past its shelf life? If you work in the software industry, dealing with today's rapid-fire software releases, it's hard to imagine supporting something that old!

From Save Windows XP! The clock is ticking:
Millions of us have grown comfortable with XP and don't see a need to change to Vista. It's like having a comfortable apartment that you've enjoyed coming home to for years, only to get an eviction notice. The thought of moving to a new place -- even with the stainless steel appliances, granite countertops, and maple cabinets (or is cherry in this year?) -- just doesn't sit right. Maybe it'll be more modern, but it will also cost more and likely not be as good a fit. And you don't have any other reason to move.
Reading the above, you get the impression that somehow Microsoft can and is actually forcing existing users of Windows XP to stop using that OS past June 30th, 2008. That is completely untrue! All Microsoft is saying is - this product has reached its end of life, and we will stop selling it by that date. It really has no impact on existing users who want to continue using it.
The fact is: your licensed copy of Windows XP doesn't come with an expiration date.
If you have an XP license today, or buy one by that date, you can install it on any computer you buy two, five, ten, or any number of years from now, provided the hardware is compatible. This does not apply to OEM licenses sold to computer manufacturers like Dell, HP, or Gateway - which are tied to the computer they ship with.

Microsoft's Windows Lifecycle Policy: Selling Windows, And Supporting It

Microsoft's Windows Life-Cycle Policy states that:
- Direct OEM and retail licenses will be sold till June 30th, 2008.
- System Builder licenses will be available till January 31st, 2009.
- The policy further states that "licenses will continue to be available through downgrade rights available in Volume Licensing programs after end of general availability".

Though Microsoft will stop selling Windows XP based on the above timeline, support for the operating system isn't going to end when that happens. Microsoft Support Lifecycle explains Microsoft's support policies, including what mainstream and extended support mean. According to the Microsoft Support Lifecycle for Windows XP:
- Mainstream support will end on April 14th, 2009.
- Extended support will be available for five years from that date, till April 8th, 2014!

For a product with General Availability dating back to December 31, 2001, Windows XP doesn't seem like a product that's being retired prematurely.

On a second look, InfoWorld's case isn't so much for Windows XP, as it is against Windows Vista. Running alongside the Save Windows XP articles: Why people hate Vista and Time to dump Windows?.
Update: To be fair to InfoWorld, they've also recently published "How to deploy Windows Vista".

A quick look at some of the arguments against Windows Vista:

Vista a resource hog? Yes, Windows Vista requires more resources - and the last time I looked around, today's PC hardware was more than adequately equipped for Vista. Most decently-configured laptops, including the entry-level ones that sell for way under a thousand bucks, ship with dual-core processors and 2 Gigs of RAM. And under a thousand bucks get you what can be considered a state-of-the-art quad-core desktop with 3-4 gigs of RAM. In fact, a few weeks ago I was pleasantly surprised by the price of 4 Gigs of RAM for my laptop - $79!

Vista isn't designed to run on yesterday's hardware, and there's no reason for Microsoft to be apologetic about it. It's the same hardware + OS + apps purchase cycles we've been used to for a long time now. What do you want to buy the next time your three or five-year-old computer dies, or you simply get fed up with it and want something new? Do you look for a single-core Pentium 4 processor that can run Windows XP well - assuming you can find one? (As a sidenote, I'm writing this on a single-core Pentium 4 box running Windows Vista, and doing fine, thank you! I also had a 400-Mhz (yes, Mhz... ) PIII box with all of 256 Mb RAM running Windows Server 2003, AD, and Exchange Server 2003 for years, till it died last year.)

It's the same cycle as buying microwaves or vacuum cleaners - they get old, stop working, or simply get in the way and impair users' productivity. When that happens, you go out and buy a new one, generally in the same price range or perhaps a little cheaper, but something that has all (or most of) the bells and whistles - the right stickers, logos, and features that a contemporary microwave or vacuum cleaner would have.

PCs are no different. In fact, thanks to Murphy's Law and the underlying technology breakthroughs, we generally get a lot more bang for our buck with every upgrade cycle.

If your microwave/vacuum cleaner/PC isn't broken yet (or more importantly, if you aren't fed up with it, and it isn't getting in your way), there's really no reason to buy a new one. Unless you like buying new computers every couple of years, or sooner, and can afford to do so.

Drivers: Yes, drivers. Somehow Microsoft is to blame for the perceived lack of drivers. Personally, I haven't come across any piece of hardware recently - a display card, printer, or other peripheral that does not sport a driver for Windows Vista, or otherwise caused any compatibility issues. For most part, everything works out of the box.

Security: Security, you say. Seems like Windows Vista has proved its credentials on that front. Agreed, UAC can be a little annoying at times, and gives Apple a great talking point for its commercials, but that doesn't take away from the fact that Vista is a much more secure OS than Windows XP ever was. In fact, Vista does very well on this front compared to other OSes, including Apple's. Read previous post about the 6-month vulnerability report "Numbers talk: Vista most secure OS of all?", or grab the more current one-year vulnerability report.

User Account Control

It is easy to criticize the UAC feature without getting a good understanding of what it does and the problem it's intended to solve for IT departments. After years of extolling the virtues of not logging on using an account with administrator privileges for day-to-day stuff, I love UAC! It ensures administrator privileges are not available to your session all the time - even if you're logged in as an administrator. Not only does this protect computers from malicious code, it also protects users from themselves. When you do need to perform a task that requires administrator privileges, you are prompted for it.

Security has a cost - often measured in user inconvenience. Many security products and features come with some inconvenience to users. The argument shouldn't be about whether to have UAC, but about the ability to fine-tune it to an organization's security requirements. Arguably, this could be refined further to allow more granular control, but being aware of the options already available, including the ability to turn it off using Group or Local Policies helps.

The following graph from the one-year vulnerability report shows vulnerabilities found in Windows Vista, Windows XP, Red Hat Linux, Ubuntu, and OS X in the first year of release. It's clear what the numbers reveal, though many of us often tend to get more influenced by anecdotal evidence- particularly in this context.

Graph: Vulnerabilities compared
Figure 1: Vulnerabilities found in Windows Vista in the first year of its release compared to other operating systems

Vista is slow: One of the more common arguments against Vista, slow is a relative term. Slow as compared to what? Running on the same hardware as my Windows XP computer, performing the same tasks, I haven't noticed this slowness. If you benchmark performance results, Vista can be proven to be slower than anything. The questions to ask: - When was the test conducted? What version of Vista? What kind of hardware? What kind of applications? And more importantly, how slow was it really?

Yes, you may lose a few percentage points in performance, but there are gains in usability and new features.

I wouldn't blame InfoWorld for wanting to ride the "Bash Vista" bandwagon - it's fashionable to do so. To our relief, there are some saner voices out there. Like InfoWorld's own columnist, J. Peter Bruzzese. Peter writes in his Enterprise Windows column - titled "Save XP? Why bother?":
The fact of the matter is, Vista is incredible. I've been working with it since Beta 3, and I won't return to that cartoon-looking XP for anything. Not only is it more secure than XP, it includes a host of invaluable new tools and applications (more on those in a bit).

Yes, Vista is more resource-intensive than XP. Yes, upgrading from XP to Vista requires putting some cash on the table. But Vista beats XP hands down, and the Save XP campaign amounts to unfairly criticizing Microsoft for adhering to a core capitalist practice: retiring an old product to sell newer, better ones.

That "yucky Windows"

My 4-year old son agrees with Peter's assessment about XP. For the few days that I had a loaner Media Center PC running Vista, not only did the little one get quite comfortable with it, he fell in love with it. When it was time to get my XP Media Center PC back from repairs, there were angry protests about having to deal with the "yucky Windows" (that would be XP!) that one doesn't ordinarily associate with someone his age.

Though a lot of it has to do with the aesthetics - the "X button that glows" when he wants to close a window and Gadgets that expand his vocabulary - isn't the UI and usability a big reason why we choose to use Windows and the exact topic Apple can't stop talking about when it comes to OS X?


Figure 2: Windows Vista's Media Center interface

I finally upgraded the box - the last one I had with Windows XP, to Windows Vista on the last day of 2007. The delay was in large part because of the vendor - name withheld, mislabeled the TV tuner driver, causing a lot of confusion amongst its customers.

As a sidenote to this sidenote, Media Center is probably the most mission-critical app of all, as far as end-users/home users are concerned... an email outage at work is probably something you can survive and live to tell the tale. A "TV outage" at home is an event unmatched in its criticality, perhaps deserving a designation higher than P1/S1.

What kind of supporters is InfoWorld touting with its Save XP campaign? Let's turn again to Peter's column:
If you read a lot of the comments that people have been adding on the Save XP pages, you might note that an awful lot of people say, "Go to Linux," or "That's why I use Linux." You know, I've never heard a Mac user complain about Apple or their Mac, nor a Linux user complain about Red Hat or whatever version they are using. That's not to say they don't have problems; they just keep the discussion among themselves. But they are having a field day watching Microsoft users fight each other. Ever think they're the ones stirring up this whole Save XP campaign?
Come on InfoWorld, it's time to give up the skepticism, and that childish campaign. Users are moving to and using Windows Vista, and that will only accelerate going forward, now that SP1 is here. Users and organizations who want to continue using Windows XP can take their own time to upgrade - Windows XP will still be available for the foreseeable future, and supported for a much longer period (as stated in Microsoft's product lifecycle policies referenced in this post).

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Monday, February 11, 2008

The last time we took a look at the timezone changes was when the August 2007 cumulative time zone update was released (Read previous post: "DST 2007: August 2007 Cumulative Timezone Update for Windows operating systems"). The August 2007 update included new timezone data for Caucasus Standard Time, Armenian Standard Time, New Zealand Standard Time, GTB Standard Time, and Jordan Standard Time. Some updates were minor - such as changing the display name of a time zone.

In December, Microsoft released another time zone update - KB 942763: December 2007 cumulative time zone update for Microsoft Windows operating systems. Changes:
- Arabic Standard Time: Adjusts DST start and end dates for Baghdad time zone
- Australia: Central Australia, Eastern Australia and Tasmania Standard Time - these start and end on the same day.
- Egypt Standard Time: Adjusts DST start and end dates for Cairo time zone
- Israel Standard Time: Adjusts DST start and end dates for Jerusalem
- South America: E. South America Standard Time, Central Brazilian Standard Time - Adjusts DST start dates and end dates for the Brasilia time zone and for the Manaus time zone
- Venezuela Standard Time: Adds a new time zone for the Caracas time zone

Updates in the above list reflect the latest time zone changes made around the world after the Aug. 2007 Cumulative Timezone Update was released. If you've already applied the previous updates affecting your locale, and rebased appointments, the latest update will not change anything for you.

Also note, this is a cumulative update. It includes all previous timezone updates.

Related posts:
- DST 2007 Rollup Post

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Monday, January 14, 2008

 

Rain City Guide: Seattle companies get no love

Posted by Bharat Suneja at 7:25 AM
Just back from a good part of a week spent on the Microsoft campus, discussing Exchange developments - far more exciting than the new gadgets being unveiled at CES in Vegas all week. Though it rained almost every single day, and even snowed the night before I arrived, the weather wasn't really that bad, and the sun showed up on Friday morning. Back here in the Bay Area, the weather's been beautiful - it almost feels like spring's here!

Galen Ward in a blog post on the Rain City Guide, a great Seattle-area resource:
I'm no Microsoft "fanboy", but have you ever noticed that when they release some half baked project with a promising future (Microsoft Unified Communications Products) they get a log of grief ("Microsoft's Phone Ambitions Face A Winding Road"), but when Google comes out with a half baked product with a promising future (Google's "Presentations"), the media thinks it's cool and they focus on the future potential ("Google Presentations... one more step in the right direction").
The media's love affair with Google is never-ending. (As a sidenote, just noticed Google's Gmail web-based email service is still in beta... the oldest messages in my Gmail account are from 2004! What's interesting - nobody really cares, or even notices any more.)

Apple and Steve Jobs seem to get the similar favored treatment. To Apple's credit, it makes some really cool products, backed by some clever marketing and a media-savvy Jobs. It's MacWorld time, and the euphoria seems to be building up. As Jobs prepares to take the stage at Moscone Center tomorrow, speculation is rife about a new 3G iPhone and a new ultra-portable MacBook.

It's also time to speculate about ActiveSync support (read previous post: "Apple Licenses Exchange ActiveSync for the iPhone?).

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Wednesday, December 05, 2007

 

Redmond on Exchange's Evolving Strategy

Posted by Bharat Suneja at 3:00 PM
Tony Redmond outlines his perspective of how Exchange will evolve over E14 and onwards in this Windows IT Pro article. The key areas, according to Redmond, are automation, virtualization, mobility, Unified Communications, Information Management, and Software as a Service (SaaS). Read "Exchange's Evolving Strategy" on WinItPro.com (requires subscription).

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Thursday, November 29, 2007

 

Released: Exchange Server 2007 SP1

Posted by Bharat Suneja at 6:48 AM
Great news, in words of Exchange TAP Program Manager David Espinoza: "Exchange Server 2007 SP1 has left the building". The "pack of goodies" is Build 240.06 - download it here.

(Read the announcement on the team blog, with feedback from TAP customers, including Zenprise.)

Congratulations to the Exchange product team for shipping an unusual service pack, loaded with improvements in performance, functionality, plenty of new GUI admin interfaces in the EMC (more details in "New Exchange Management Console Features in Exchange 2007 SP1"), and quite a few new features.

On top of the list for most folks is the eagerly awaited Standby Continuous Replication (SCR), which uses the Database Continuous Replication technology to replicate Storage Groups from clustered/non-clustered sources to clustered/non-clustered targets. Designed to provide datacenter redundancy - the source and target can be on different subnets, in different AD Sites altogether.

Additionally, LCR - used to replicate Storage Groups to another volume on the same server - no longer requires 2-3x the disk IOPS on volumes where the replica is stored. LCR can also use the Transport Dumpster now (restricted to CCR earlier).

Support for Windows Server 2008 also allows Exchange Server 2007 to leverage the new Failover Clustering features in the OS - allowing CCR clusters to span across subnets, making CCR clusters across WAN links easier to deploy.

Exchange ActiveSync (EAS) comes with plenty of improvements as well - users with WinMo (i.e. Windows Mobile) 6 devices will be happy. Administrators will like the number of new settings in ActiveSync policies that allow increased control of devices. (Read previous post "Exchange Server 2007 SP1: Take control of your Windows Mobile devices").

OWA users get Public Folder access, S/MIME support, Personal Distribution Lists, server-side rules, and monthly calendar views, amongst other improvements.

Complete list of features available in "What's new in Exchange Server 2007 SP1".

Make sure you read the SP1 Release Notes before upgrading.

Clichés aside, this is the best Exchange service pack ever.

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Thursday, November 15, 2007

 

TechNet Chats: Q&A With the Exchange MVP Experts

Posted by Bharat Suneja at 8:16 AM
Microsoft is holding another round of Q&A chats with Exchange Server MVPs. These were fun the last time (transcripts here), so if you have questions about Exchange Server - planning issues, deployments, best practices, security, HOW TOs, etc., and want answers from Exchange MVPs - pick a convenient time from the following.

Q&A With the Exchange MVP Experts
We invite you to attend a Q&A with the Microsoft Exchange Server MVPs. In this chat Exchange MVPs will be on hand to answer your questions about Exchange Server, Outlook and Exchange for Small Business Server. So if you are thinking of upgrading to Exchange Server 2007 or have questions about Exchange Server 2003 we hope you can join us for this informative online chat!

December 5, 2007 - 10:00 AM Pacific Time - Add To Calendar
December 12, 2007 - 5:00 PM Pacific Time - Add To Calendar

Enter TechNet Chat Room
(for both events)

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Monday, October 29, 2007

Network World has an article on Networking's 50 Greatest Arguments. Interestingly (and as expected...), Microsoft is the subject of many arguments in the list, including Netware v/s Microsoft networking, Windows v/s OS/2, Microsoft v/s U.S. Justice Dept., IE v/s Netscape Navigator, Windows v/s Unix, Mac v/s PC, and the inevitable Lotus Notes v/s Microsoft Exchange.

Surprised to find no traces of Windows v/s Linux, BlackBerry v/s Windows Mobile, amongst others.

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